Improve UX for token allowance updates on plan upgrades
Author: shasderias Channel: #feedback Link: https://discord.com/channels/1405685085923049482/1405686161791516873/1526568592542400755
Issue
When users upgrade to a larger plan that includes more tokens, they are charged immediately but must wait until the 1st of the next month to actually use the increased token allowance. This creates a poor user experience where users pay for benefits they cannot immediately access.
Description
Consider improving the timing or communication around token allowance increases on plan upgrades. Users should either:
- Receive the increased token allowance immediately upon upgrade, or
- Be clearly informed about the waiting period before being charged
This would prevent the "feels bad" moment when users are billed but cannot yet benefit from their upgraded plan.
discord-bug
2 Comments
The month ticked over, I'm subscribed to the $40 plan, but my token allocation is still showing as $20.
As the plan page no longer shows the token allowance, I'm not sure if this is a bug. XD
cc @bryanmikaelian